Regarding Special Business Transactions Laws


Site Name

Ken's House


URL

http://www.ken-s-house.com/english/


Representative

Hiroshi Matsuura


Address

osaka 1-8-12, Nambanaka, Naniwa-ku, Osaka city, Osaka 556-0011, Japan


Telephone Number

+81-6-6536-8855


Product Value

The value of our products depends on the plan and date of each reservation. For details, please check the Plan Details page.


Regarding Payment of Bill & Payment Deadline

[Online Credit Card Payment]
Please inquire directly with your credit crad company regarding the date of bank account withdrawls, etc.
[Onsite Payment]
Please pay upon check-out at the hotel.


Period of Reservation Establishment

For all reservations made through this site, once the "Reservation Completion" page is displayed as the final step, the reservation is officially made and established.
For reservations paid via credit card, once the card payment is complete the reservation is officially made.


Refunds

Due to the highly specialized nature of our products and services, refunds cannot be made after reservations have been made. Please complete all transactions upon careful inspection of all details.


Cancellation Fees

Fees for cancellations may differ depending on the specific plan and reservation date. For details, please check the Plan Details page.


General Inquiries

Regarding general matters and inquiries, please contact the hotel directly.